OpsTwin Connected Operations Platform | Grep Digital
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OpsTwin · connected operations platform

Unified phygital operations.

Connecting the real-world physical signals to ever-changing live enterprise data to evaluate business scenarios across demand, finance, risk, compliance and operations, to trigger approved actions and drive connected operations.

OpsTwin brings the signals from your sites, hubs and fleets into one live operational picture. A fault becomes one incident, a decision and a record. We build it for system integrators, channel partners and consultants, who put their own name on it.

You will talk with one of our solution engineers.

Product pillars

OpsTwin Pro, on three live foundations.

Start with one site, scale to multi-site enterprise-wide

OpsTwin Pro is where the business decides. Live, Fleet and Smart Hub bring in the live signals from sites, hauls and remote hubs.

OpsTwin Pro dashboard: demand view with entries, dwell, conversion, footfall trend, age groups and a store footfall heatmap, with tabs for network, finance, risk, compliance and operations
The business · built on the foundations below

OpsTwin Pro

Builds a business scenario from live incidents and other inputs. Demand, finance, risk, compliance and operations each see the impact, then grant the permitted next step. The evidence record goes to the board, the auditor or the insurer.

Enabling foundations

Each one turns live signals into incidents. Start with the one that fits the first site; the next site, hub or haul joins without a rebuild.

OpsTwin Live command ops view of EHS devices across sites and hubs
Foundation · operations

OpsTwin Live

The operational twin of live physical operations. Device signals from a site, hub or haul become one incident, with a ticket and support behind it.

Feeds Pro: incidents with a risk score
OpsTwin Fleet tracker with a live container truck route, trip, waypoints and ETA
Foundation · hauls

OpsTwin Fleet

A near real-time monitoring of fleet routing and operations with geofence and live behavior analytics from a central command & operations hub.

Feeds Pro: route, geofence and driver events
Smart Hub diagram: CCTV, temperature, motion and asset sensing correlated into an incident with suggested actions
Foundation · remote sites

OpsTwin Smart Hub

A single plug-and-play unit combining edge video analytics, motion, audio, and instant WhatsApp alerts/interaction for complete remote site monitoring.

Feeds Pro: edge video, motion and audio events
Standards and industry bodies
Powered by FIWARE (opens fiware.org in a new tab)
CERT-In
R3 Corda
IUDX · India Urban Data Exchange
Industry IoT Consortium
Benefits

Before OpsTwin, and after.

From siloed apps and alarm noise to one connected operations view of phygital and enterprise signals.

Before
  • Siloed apps to monitor phygital signals.
  • Siloed apps for enterprise data operations.
  • A lot of noise generated from phygital signals.
  • Heavy reliance on human intelligence.
Before: operators surrounded by alarms, each watching separate apps. After: one connected operations view where OpsTwin brings phygital signals and enterprise data from ERP, email and Excel together, and the team acts on the incidents it raises.
After
  • Connected operations view of phygital and enterprise signals.
  • Meaningful alerts are raised as incidents.
  • Enable human-in-loop to orchestrate actions.
  • Similar incidents under changing business scenarios, orchestrate different actions.
Domains

Where OpsTwin is deployed.

Sites, estates and hauls. A mall or a hospital is a collection of sites, and OpsTwin treats it that way, on one core.

Retail store cameras, restricted zone and grocery delivery feeding an incident
Site

Retail Chain

The shop floor, the back room and the delivery run from warehouse to store. Gain complete control over inventory, supply chain risks, regulatory compliance, operational efficiency, and margin protection across all locations.Use Cases: Jewelry Stores | Automobiles | Fashion Stores | Sports Shop | Gourmet Grocery | Restaurant | Consumer Electronics | Premium Cosmetics | Home Furnishing.

Warehouse docks, cold storage and goods-movement vehicles feeding an incident, then grant and record
Hub

Logistics

Loading docks, cold storage and the battery-operated vehicles that move goods inside. Gain end-to-end visibility to optimize demand forecasting, control financial exposure, mitigate risk, ensure strict compliance, and streamline operations.Use Cases: Warehouses | Regional Distribution Centers | Container/Cargo Terminals.

Cargo trucks with GPS, geofences and driver alerts flowing into an incident
Haul

Fleet Trucks

Cargo trucks from warehouse to retail store, tracked by GPS within geofences. Gain deep visibility to optimize demand, control financial exposure, mitigate risk, ensure strict compliance, and orchestrate seamless operations.Use Cases: Mining | Airport | Rail Transit | Private Operators | Garbage Collection Vehicles | Road Sweeping Machines.

ATM kiosk with camera and access signals flowing into an incident, then grant and record
Site

Edge Sites

Unmanned edge sites such as a bank ATM kiosk, watched through cameras, door access and power. Gain real-time visibility to optimize demand, control financial risk, ensure compliance, and orchestrate resilient operations across every remote location.Use Cases: ATMs | Energy Sites | Windfarm | Inverter Stations | Solar Sub-station | Dark Stores | Toll Plazas.

Hospital signals from doctors, equipment location and ambulance tracking flowing into an incident
Estate

Hospitals

Wards, equipment and ambulances across one hospital campus. Gain total visibility to manage surge demand, protect margins, mitigate operational and regulatory risks, and orchestrate compliant, life-critical workflows.Use Cases: Hospitals | Clinics | Ambulances | Diagnostic Centers | Nursing Homes | Assisted Living.

Mall customers, assets and restricted zone signals flowing into an incident
Estate

Malls & Industrial Sites

Footfall, crowding, parking and restricted zones across a mall or an industrial site. Gain real-time visibility to balance capacity demand, safeguard financial performance, mitigate operational risks, maintain strict environmental compliance, and orchestrate efficient, site-wide workflows.Use Cases: Software Technology Parks | Manufacturing Industry | Industrial Parks | Water Pumping Stations.

Case studies

Recent showcases.

Grep Showcase: engagements with system integrators and partners, from the first requirement to delivery. All case studies

November 2026Read more →
Grep ShowcaseOpsTwin Smart HubOpsTwin LiveOpsTwin FleetOpsTwin Pro

Multi-Facility Operations

A national education department modernised thousands of legacy and modern school campuses for safety, energy and vendor SLAs with OpsTwin Smart Hub, Live, Fleet and Pro.

November 2026Read more →
Grep ShowcaseOpsTwin Smart HubOpsTwin LiveOpsTwin Pro

Industrial Parks

A Middle East industrial zone authority moved from fragmented sensor deployments to one operational view with OpsTwin Smart Hub, Live and Pro, across sites running above 50°C.

September 2026Read more →
Grep ShowcaseOpsTwin Smart Hub

Sports Retail Store

A premium sports retail store in Southern India turned its existing CCTV into a real-time operations hub with OpsTwin Smart Hub, using footfall analytics and WhatsApp alerts to lift sales conversion.

Contact us

Visit us in Bangalore, or book a call.

Our office is in central Bangalore, off MG Road. Call or email us, or book a call and we confirm the time by email.

Office
Technogrep Solutions LLP
HD-022, WeWork Pavilion,
62/63 The Pavilion Church Street,
MG Road, Bangalore,
India-560001
Phone
+91 95358 71010
Email
info@grepdigital.com
Follow us

Map of central Bangalore with a pin on WeWork, near MG Road, Chinnaswamy Stadium and Garuda Mall
WeWork Pavilion, Church Street · tap the map for directions
Book a call

Bring one site. We will show you its first incident.

Thirty minutes with a solution engineer, times in IST.

Pick a day and time, or leave it and we will suggest one.

Only work email is required. We use these details only to arrange and prepare for your call.